Twariq Abubakar — Retail Operations Leader

Retail leader with 15+ years of experience in store management, inventory control, and FMCG operations. Proven expertise in driving sales, optimizing processes, and leading high-performing teams. Unique ability to combine business acumen with programming skills (Python, MySQL, Data Visualization) to deliver data-driven insights and operational efficiency. Passionate about enhancing customer experience, building collaborative teams, and innovating within the retail landscape.

Experience

Department Head

Al Sadhan Stores — Riyadh

Jul 2024 – Present

Oversee operations for FMCG, Frozen & Dairy, General Merchandise, and Electronics categories
Cover managerial duties as Acting General Manager during middle shifts
Lead stock accuracy management with ad-hoc cycle counts to minimize shrinkage
Manage, coach, and schedule 70+ staff to maintain productivity and service standards
Coordinate with suppliers and internal teams to ensure product availability and competitive pricing
Monitor KPIs (sales, waste, shrinkage) and implement corrective actions
Drive merchandising standards, promotional execution, and seasonal displays to maximize sales

Store Manager

Dukan Retailing — Makkah

Oct 2023 – Sep 2024

Oversaw full store operations including sales, merchandising, and inventory
Managed ERP and developed a custom stock database to improve accuracy
Trained and supervised 4 staff, enhancing efficiency and performance
Applied Python and MySQL for sales analysis, inventory optimization, and reporting

Retail Manager (FMCG Head)

Panda Retail, Savola Group — Riyadh

Sep 2016 – Aug 2023

Drove FMCG category sales through direct supplier partnerships and data analysis
Ensured high availability of key value items (KVIs)
Managed a large team to exceed sales and operational goals

Receiving Supervisor

Panda Retail, Savola Group — Riyadh

Mar 2009 – Jul 2016

Supervised goods receiving, vendor returns, and warehouse operations
Ensured compliance with SOPs and supported store stock management

Data Entry Clerk

Auto Spares — Kenya

Feb 2008 – Feb 2009

Processed purchase invoices, reconciliations, and data entry tasks
Maintained database accuracy and improved documentation workflows

Skills

Retail & Operations

FMCG Inventory Control Shrinkage Management Supplier Relations Merchandising

Leadership

Team Building Staff Training Scheduling Acting GM KPI Management

Data & Technology

Python MySQL Pandas Data Visualization ERP Systems

Languages

English (Fluent)

Education

2016 – 2017

Full Stack Web Development Certification

freeCodeCamp

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Auxiliary Course in Computerized Accounting

Yara Computer College · Volunteered as IT mentor training users on MS Office & hardware

2007 – 2008

Information Technology (Module 1)

Mombasa Polytechnic

2002 – 2006

High School Certificate

Serani Secondary School